Following the downturn in spending due to the Global Financial Crisis, businesses within the Retail Sector are embracing alternative initiatives to maintain sales and most important profitability.

Retail Expo 2009 showcases innovations across all areas of the Retail Industry and Business Services is an integral part of the Expo. Exhibitors in this area will include Wendy Berry who will present the Wendy Weapon, Interactive Sales Training on DVD with a focus on customer centricity.

Retail Expo and National Retail Forum 2009, Australia's largest events for retailers will bring together every segment of the retail sector under the one roof from 11-13 August with the National Retail Forum 11-12 of August at the Melbourne Convention and Exhibition Centre.

Exhibitors at Retail Expo 2009 who will focus on sales and training, as well as the future for Australian retailing include The Australian Centre for Retail Studies, RMIT University, Australian Retailers Association and Small Business Victoria.

The National Retail Forum will introduce influential industry speakers from Australia and around the world such as Ruby Anik, Senior VP Brand Marketing, JC Penney & Jill Puleri, The Global Retail Industry Leader at IBM, Global Services.